At a forum in Omaha, Nebraska, yesterday, taxpayers were given an opportunity by the IRS to air their grievances with the tax system. The range of complaints was wide and included one account of being kept on hold for forty minutes after asking a simple question, others worried about identity theft, and some objected to being taxed at all.

The next forum will be in Phoenix and will concentrate on the problems experienced by the elderly. Although there was no information regarding how many of the complaints and suggestions would be acted upon, it is refreshing to see the IRS listening.

Forum Lets Taxpayers Turn Tables on IRS