Phishers Using BBB Email Address
The Better Business Bureau has issued an alert to small businesses and consumers about a new phishing scam that uses the “BBB” name to convince recipients of its authenticity.
The email uses the name “BBB” and an email address of operations@bbb.org. The email cites a complaint case number and a hyperlink where recipients of the email are told to download documents relating to the complaint. This actually downloads an executable file that is believed to be a form of computer virus.
A firm in Kennesaw, GA had its computer system hacked and is generating thousands of these counterfeit messages purporting to be from the BBB.
All recipients are advised that any e-mail from the operations@bbb.org address is not coming from any BBB and should be considered counterfeit. The BBB strongly encourages recipients of any such message to delete the message immediately without clicking on the “DOCUMENTS FOR CASE” links.
The phishing e-mail return address of operations@bbb.org does not exist and is being “spoofed.” Spoofing occurs when an e-mail address is altered to appear as if the message originated from a legitimate source. This is a common practice for both spam e-mail and phishing operations.
Go to the Better Business Bureau website for an example of the scam email.
